Customer experience (CX): what is it and how does it diverge from user experience (UX)? A group of Detroit UX/CX professionals, including M3D’s Matt Binkowski, gathered this week to discuss where the field is headed.
Customer experience (CX): what is it and how does it diverge from user experience (UX)? A group of Detroit UX/CX professionals, including M3D’s Matt Binkowski, gathered this week to discuss where the field is headed.